1 The
Network VEKA ten-year product guarantee on every installation – free
of charge – with no small print and no hidden
clauses.
2 Our ten-year insurance-backed
guarantee on every installation – ensuring your peace of mind.
3 Our three-month
deposit protection guarantee on every deposit paid (up to £5,000 or 25%,
whichever is the lesser) – also insurance-backed and also
completely free – how better to safeguard your
investment.
4 Every Network VEKA
installer and surveyor is trained to strict minimum standards to ensure your
installation
is up to our required standards.
5 Every Network VEKA
installation complies with all building and fire regulations.
6 A confidential
Customer Satisfaction Questionnaire for every customer – our confirmation
that you are completely happy with every installation carried
out by your chosen member.
7 All frames are
made exclusively from the world-beating PVC-U extrusions from VEKA plc, a world
renowned manufacturer
with a reputation second-to-none for combining technical
excellence with sheer good looks – your guarantee
that the materials' quality is up to the same
standards we demand at every stage of installation.
8 All frames are
manufactured only by an approved Network VEKA manufacturer – to ensure
that the chain of quality is unbroken from the factory to your door.
9 Every employee
who visits you must carry an up-to-date Identity Card, including a photograph,
issued by Network
VEKA centrally, to reassure you that they are fully
trained.
10 Every member has
been vetted for financial stability before being allowed to join – we make
sure we trust them before we ask you to.
